Terms and Conditions
**Introduction**
These are the terms and conditions which apply to your purchase of socks and other goods ("goods") from the Woodsox website www.woodsox.com (the website). Woodsox is a trading name of [Your Company Name] registered in [Country] ("we," "us," "our"). When we refer to “you” and “your,” we mean the user of the website and the purchaser of goods. These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase goods from us. Please read these terms and conditions carefully before making any purchases on this website.
We reserve the right to change the terms and conditions under which the website and the goods are provided without notice to you. Any such change in terms and conditions will be effective for all new orders once included in the text of these terms and conditions and published on the website. Check the terms and conditions posted on the website periodically to ensure compliance with the current version.
For any questions regarding the website or these terms and conditions, or in the event of complaints about products purchased from the website, you can contact us by [telephone: [Your Phone Number]], [email: [Your Email Address]], or by post using our registered address provided below:
[Your Company Name]
[Your Address Line 1]
[Your Address Line 2]
[City, State, Zip Code]
**Website Content**
Woodsox makes reasonable efforts to include accurate and up-to-date information on the website. To the extent permitted by law, Woodsox makes no warranties or representations as to its accuracy. To the extent permitted by law, Woodsox excludes all liability to third parties arising directly or indirectly from their use of or reliance on information or materials contained on this website.
Pictures, illustrations, descriptions, or any other information submitted or contained in this website are for general information and guidance. There may be minor variations between the goods as shown or described on our website and those dispatched to you without affecting their function, quality, or price.
**External Sites**
The website may contain references or links to other websites on the internet owned and operated by third parties. These references or links are not an endorsement of those third parties or their products or services.
**Free Delivery**
Free standard delivery is only available on orders with delivery to [Country] addresses and are to a value of £35 or over.
We reserve the right to discontinue a free delivery promotion at any time without prior notice and/or to change the amount required for eligibility.
**Returns**
This section sets out the terms governing your right to return any goods that you do not want to keep.
We want you to be delighted with your Woodsox purchase, but if you are not, you can return any products in accordance with our returns policy. We will offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed, and with the original packaging.
You must, within 14 days of receiving the Goods, send the goods and a copy of the invoice to [Your Company Name], [Your Return Address]. For specific return information, please refer to the returns page on our website.
Once you decide to return the goods, you must not use them and must take reasonable care of them while they remain in your possession. The goods must be returned to us intact, undamaged as soon as reasonably possible. This excludes items that cannot be refunded or exchanged for safety and hygiene reasons.
Refunds can take up to 10 days to process. We will refund to the payment card, the price paid for the goods returned to us upon receipt of the returned items.
Nothing under these terms and conditions affects your statutory rights.
**Stock Availability**
While we make every effort to ensure that this website is up-to-date, it is not possible to ensure that all items are always available when you order.
All orders are accepted subject to the availability of the goods. If any ordered goods are not readily available to us, we will inform you as soon as possible. For the avoidance of doubt, other goods ordered by you will be dispatched in the normal way.
**International Delivery**
For all parcels sent outside of [Country], the VAT element of your order will be deducted at the check-out. You will have to pay any VAT/taxes when the parcel arrives in your chosen destination – the amount due will depend on that country’s VAT/charge rate. We regret we cannot be held responsible for any customs or import charges levied once your parcel reaches you.
We do not offer free returns for orders sent outside of [Country]. If you wish to return any items from your order, you must pay for the return costs and ensure that you fill in a CN22 form and state that you are returning goods.
**Discount Codes and Promotions**
From time to time, we may offer discount codes to be used against certain products. These codes may not be used in conjunction with any other offer or promotion unless otherwise stated and also exclude discount on postage or sale items.